About Resolvia 360

Empowering your business with expert training and streamlined processes to develop top-tier consultants who represent your brand with excellence.

Reimagining Excellence for the World’s Leading Brands

At Resolvia 360, we believe that every business has the potential to operate more efficiently and effectively. Specializing in transforming business processes into scalable systems, we leverage our expertise in training and business streamlining to create solutions tailored to your specific needs. Our dedicated consultants are not just skilled professionals; they embody your brand’s values, enhancing customer experiences and driving meaningful results.

Our Mission

Our mission is to empower businesses by optimizing their processes and elevating their teams. We strive to nurture highly skilled consultants who understand the intricacies of your operations and are committed to delivering excellence in every interaction. By fostering a culture of continuous improvement, we help our partners achieve their goals and thrive in an ever-changing marketplace.

Our Vision

We envision a world where every business has access to the tools and expertise necessary to realize their full potential. By transforming operational challenges into streamlined solutions, we aspire to become a trusted partner for organizations seeking to enhance their performance and impact. Our goal is to lead the industry in training and process optimization, helping businesses adapt and excel in the digital age.

What We Do

At Resolvia 360, we specialize in providing comprehensive business process outsourcing (BPO) services that include:

  • Training and Development: We cultivate talent through targeted training programs that equip consultants with the skills to excel in their roles.
  • Process Optimization: We analyze and refine your business processes, ensuring they are efficient, scalable, and aligned with your objectives.
  • Consulting Services: Our consultants provide strategic insights and support, enabling your organization to navigate complexities and achieve sustainable growth.

Our Approach

At Resolvia 360, we specialize in providing comprehensive business process outsourcing (BPO) services that include:

  • Nurturing Talent: We invest in developing consultants who are not only skilled in their respective areas but also aligned with your brand values and goals.
  • Streamlining Operations: By analyzing your current processes, we identify areas for improvement and implement solutions that enhance efficiency and effectiveness.
  • Delivering Customized Solutions: We recognize that each business is unique. Our consultants are trained to tailor their strategies to meet your specific challenges and opportunities, ensuring that our partnership yields the best possible results.

Why Resolvia?

Choosing Resolvia 360 means partnering with a team that is dedicated to your success. Here’s why we stand out:

 

  • Expertise: Our team brings extensive experience across various industries, allowing us to provide insights and solutions that drive tangible results.
  • Commitment to Excellence: We are passionate about delivering high-quality service. Our consultants are trained to exceed expectations and foster positive customer experiences.
  • Alignment with Your Values: We take the time to understand your brand and operational needs, ensuring that our team reflects your company culture and vision.

Industries We Serve

Telecommunications

Retail and eCommerce

Real Estate

Logistics

Hospitality

Education

Technology

Manufacturing

Leadership Team of Resolvia

Steve

Chairman

 

With his leadership experience in the business process outsourcing industry, our Chairman provides the visionary guidance that steers Resolvia toward innovation and sustained growth. His expertise in corporate governance, strategic planning, and building strong client relationships has been instrumental in establishing the company’s reputation for excellence. A strategic thinker with a keen eye for market trends, he ensures that Resolvia remains at the forefront of delivering exceptional services while upholding the highest standards of integrity. His commitment to fostering a collaborative and inclusive company culture empowers our teams to excel and drives the organization to achieve its mission and long-term objectives.

Dennis

Chief Executive Officer (CEO)

 

Driven by perfection and efficiency, our CEO brings a dynamic and results-focused approach to leadership, propelling Resolvia to new heights. With a robust background spanning over a decade in various high-level roles, he excels in steering company operations, driving strategic growth, and ensuring seamless execution across all business facets. A risk-taker who prioritizes excellence while recognizing and nurturing his team’s contributions, he fosters an environment of innovation and collaboration. His leadership has been honed through extensive experience in general management, marketing, and training, coupled with a dedication to personal and professional development. Under his guidance, Resolvia is poised to deliver exceptional value to clients and achieve sustained success in a competitive market.

Harold

Resolvia 360 Australia

 

Resolvia 360’s Strategic Lead in Australia, brings over 20 years of expertise in operations management, workforce development, and business growth. Having led nationwide teams across installation, service, finance, and administration, he excels in streamlining processes, optimizing workforce efficiency, and enhancing customer experience. With a strong background in engineering, management, and technology, Harold has successfully developed high-performing teams, driven sales growth, and implemented strategic marketing initiatives. His customer-first mindset and commitment to operational excellence make him instrumental in expanding Resolvia 360’s presence in Australia, ensuring businesses receive tailored, scalable, and high-impact support solutions.

Van

Chief Technology Officer (CTO)

 

With over 13 years of experience as a full-stack PHP developer, our CTO brings a wealth of technical expertise to Resolvia, specializing in languages and frameworks such as C#, PHP, MySQL, HTML, CSS, native JavaScript, and jQuery. He excels at transforming design concepts into functional, implementation-ready code and has a strong specialization in WordPress theme development, bug fixing, and comprehensive site implementation. His relentless passion for efficiency and continuous learning drives him to stay at the forefront of technological advancements, ensuring that Resolvia leverages cutting-edge solutions to meet client needs. Beyond his technical achievements, he is an Esports activist and the founder of Gamevolution Esports, reflecting his ability to lead and inspire communities through his love for gaming and web development. His multifaceted experience not only enhances our technological capabilities but also brings a unique blend of creativity and innovation to the team.

Ian

Chief Data and Insights Officer (CDIO)

 

A seasoned expert with over 16 years of experience in customer experience, analytics, project management, and leadership, our CDIO brings a strategic, data-driven approach to Resolvia. Holding certifications in Lean Six Sigma, Data Analytics, and Scrum, he is highly skilled at extracting actionable insights from complex data sets to drive meaningful business outcomes. His passion for operational excellence and continuous improvement ensures that Resolvia consistently delivers top-notch customer experiences while optimizing processes for maximum efficiency. By fostering cross-functional collaboration and promoting a culture of data literacy within the organization, he enables informed decision-making at all levels. His dedication to leveraging data for innovation positions Resolvia as a leader in delivering customized, insight-driven solutions for our clients.