What we do
Strategic Business Enabler for Industry-Specific Customer Experience Solutions
Industries today face common challenges in delivering superior customer experiences amid rapid digital transformation. These challenges often divert focus from core business operations, but we turn these obstacles into customer experience successes, forming long-term partnerships with some of the world’s leading brands.
Transforming Business Operations with Resolvia 360
At Resolvia 360, we are dedicated to empowering your business with a team that truly understands and integrates with your operations, providing exceptional service that represents your brand with professionalism and dedication. Through our focus on training and streamlining, we nurture consultants who excel in their roles, aligning their work with your company’s vision and delivering consistently high-quality results across various industries.
Roles Offered by Resolvia 360
Omnichannel Customer Care
Industries Supported
Hospitality, Logistics, Manufacturing
Why It Matters
Our back-office support specialists handle administrative and operational tasks with precision, allowing your in-house team to focus on core functions that drive business growth.
Back-office Support
Industries Supported
Hospitality, Logistics, Manufacturing
Why It Matters
Efficient back-office operations are the backbone of any organization. Our back-office support specialists handle administrative and operational tasks with precision, allowing your in-house team to focus on core functions that drive business growth.
Virtual Assistants
Industries Supported
Professional Services, Travel and Tourism, Event Management
Why It Matters
Our Virtual Assistants bring a wide range of organizational and administrative skills to streamline operations for busy executives and teams. They ensure schedules, communications, and tasks are managed efficiently, providing reliable support that keeps operations smooth and effective.
Web Developers
Industries Supported
Retail and eCommerce, Technology, Education
Why It Matters
Resolvia 360’s web developers bring technical expertise in building responsive, scalable, and user-friendly websites that enhance your online presence and customer engagement. Our team understands the latest web development trends and tailors each project to fit your unique business needs.
Data Analysts
Industries Supported
Manufacturing, Telecommunications, Education
Why It Matters
Data is the backbone of decision-making. Our Data Analysts transform raw information into actionable insights, allowing your organization to make data-driven decisions that optimize performance, identify growth opportunities, and boost efficiency.
Technical Support Specialists
Industries Supported
Telecommunications, IT Services, Retail and eCommerce
Why It Matters
Skilled in troubleshooting and customer interaction, our Technical Support team provides comprehensive support to ensure your products and services run smoothly. Their focus on timely, accurate solutions minimizes downtime, helping customers resolve issues efficiently.
Content Moderators
Industries Supported
Online Marketplaces, Technology, Education
Why It Matters
Content Moderators maintain the integrity of online communities by ensuring that user interactions and content align with company guidelines. They safeguard your brand’s reputation and promote a positive user experience across your platforms.
IT Helpdesk Support
Industries Supported
Technology, Hospitality, Retail
Why It Matters
Our IT Helpdesk Support team provides real-time assistance with technical issues, ensuring that employees and customers experience minimal disruptions. With fast response times and comprehensive troubleshooting, they keep operations smooth and efficient.
Customer Success Managers
Industries Supported
SaaS, Telecommunications, Retail and eCommerce
Why It Matters
Customer Success Managers focus on building strong relationships, guiding clients toward achieving their goals, and ensuring they receive maximum value from your products or services. Their proactive engagement fosters loyalty, reduces churn, and increases lifetime value.
Product Support Specialists
Industries Supported
Manufacturing, Technology, Retail and eCommerce
Why It Matters
Our Product Support Specialists provide in-depth knowledge about your products and guide customers through usage, setup, and troubleshooting. They are dedicated to enhancing customer satisfaction by ensuring clients get the most out of your offerings.
Administrative Assistants
Industries Supported
Real Estate, Hospitality, Education
Why It Matters
Our Administrative Assistants support your team by handling routine clerical tasks, managing schedules, and coordinating communications. They streamline operations by ensuring that everyday tasks are handled professionally and efficiently.
Quality Assurance Specialists
Industries Supported
Telecommunications, Retail and eCommerce, Manufacturing
Why It Matters
Quality Assurance Specialists ensure that processes and outputs meet the highest standards by performing consistent testing and feedback. Their focus on continuous improvement leads to better service delivery, fewer errors, and greater customer satisfaction.
Why Resolvia 360?
At Resolvia 360, we don’t just provide outsourced roles—we embed a dedicated extension of your team that represents your values, understands your goals, and helps drive industry leadership. Every consultant undergoes rigorous training, gaining an in-depth understanding of your business so that they can execute with excellence and agility. Partnering with us means you gain not only highly skilled professionals but also strategic allies committed to enhancing your company’s success.
Our Satisfied Clients
